What happens when a caller asks something outside my rules?

It books a visit instead of a guess.

It answers from your playbook. Your services, your service area, your policies. When the answer is not in your rules, it does not invent one.

When a call needs you, it gets you. An urgent message does not wait for morning. It goes to your on-call flow, transcript attached.

Not the answer you needed? Email [email protected] and a human answers by the next business day.